Terms of Service

Please read these terms carefully before using our platform.

Last Updated: January 1, 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and packets ("Company," "we," "us," or "our") concerning your access to and use of the packets.build website and platform (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the Services.

Eligibility

To use our Services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding contract
  • Not be prohibited from using the Services under applicable laws
  • Provide accurate and complete registration information

User Accounts

Account Creation

When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You agree to:

  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access
  • Not share your account with others
  • Use strong authentication measures

Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

Acceptable Use Policy

You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any applicable laws, regulations, or third-party rights
  • Upload or transmit viruses, malware, or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services or servers
  • Use automated tools to access or scrape the Services
  • Impersonate another person or entity
  • Harass, abuse, or harm other users
  • Upload content that infringes intellectual property rights
  • Use the Services to compete with us or develop competing products

Subscription and Payment

Subscription Plans

We offer various subscription plans with different features and pricing. By subscribing, you agree to pay the applicable fees for your selected plan.

Billing

  • Subscriptions are billed in advance on a recurring basis
  • You authorize us to charge your payment method automatically
  • All fees are non-refundable except as required by law
  • We may change pricing with 30 days' notice

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period.

Free Trial

We may offer free trial periods. If you don't cancel before the trial ends, you will be automatically charged for the subscription.

Intellectual Property Rights

Our Rights

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio, video, software, and their arrangement, are owned by packets or our licensors and are protected by intellectual property laws.

Your Content

You retain all rights to the content you upload or create using our Services. By using our Services, you grant us a limited license to use, store, process, and display your content solely to provide the Services to you.

Feedback

If you provide us with feedback or suggestions, we may use them without any obligation to compensate you.

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement
  • Warranties regarding accuracy, reliability, or completeness
  • Warranties that the Services will be uninterrupted or error-free

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PACKETS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Any damages arising from your use or inability to use the Services
  • Any damages caused by third parties or unauthorized access

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless packets, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Services, violation of these Terms, or infringement of any third-party rights.

Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.

Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us: