ai governance

AI Compliance Solution: ISO 42001, the EU AI Act, and Your ISMS

Written by: Rakesh Sharma, Packets / Reviewed by: Packets / Last reviewed:

Security questionnaires now include model cards, training-data questions, and "who is accountable when the agent acts." An ai compliance solution that only encrypts disks will not answer them. You need information security, AI governance, and an owner who will implement both.

Packets' beachhead is AI-native Indian SaaS selling to US and EU enterprise. Buyers ask for an ai compliance solution in the same week they ask for ISO 27001. ISO/IEC 42001 is the management-system shape for the AI half. The EU AI Act is regulation. Neither one is a substitute for the other, and neither one is a certificate Packets can print for you.

What an ai compliance solution should actually govern

Start with systems, not slogans. List models you train, models you call, agents that can take actions, and evaluation harnesses that see customer data. For each, record purpose, data in, data out, human oversight, and the vendor if the weights are not yours. That inventory is the input to ISO 42001 and to any serious EU AI Act role analysis (provider vs deployer).

ISO/IEC 42001:2023 is the international AI management system standard. It uses the same clause spine as ISO 27001, which is why an ISMS is a head start on policy, audit, and management review. Annex A is a different catalog: AI policy, impact assessment, lifecycle, data for AI, information for interested parties, use of AI, third parties. Official page: ISO/IEC 42001.

An ai compliance solution that ignores ISO 27001 will still fail access-control and logging questions. Link the AIMS to the ISMS on purpose. Packets' product surface for this is AI governance plus platform AI governance, implemented by a named lead, not a chatbot policy pack.

EU AI Act vs ISO 42001

The EU AI Act is law for systems that fall in its scope when you place or use them in the Union's market. Risk tiers, prohibited practices, and high-risk duties are legal analysis. ISO 42001 can be the management system you use to run impact assessments, monitoring, and supplier control. It is not a court finding that you are "AI Act compliant."

If your customers are US-only today, you may still want 42001 because enterprise questionnaires copied EU language. If you have EU users or EU enterprise legal, treat the Act as a dated obligation and 42001 as the operating system. An ai compliance solution should show both tracks without mixing them into one fake badge.

Where ISO 27001 and privacy law still sit

Prompt stores and fine-tunes are information assets. That is ISO 27001. If they contain personal data, GDPR, DPDP, CCPA, or HIPAA may apply depending on people and sector. ISO 42001 adds data-for-AI quality and provenance that privacy policies rarely specify. See the ISO 27001 and GDPR pages rather than stuffing those programs into one AI slide.

This publishing sprint is not a SOC 2 series. US buyers may still ask for a SOC report in parallel. Keep that as attestation work. Do not let it crowd out 42001 when the product is the model.

How Packets implements an ai compliance solution

Agents collect evidence: model inventories, vendor records, evaluation logs, access reviews. A specialist runs the impact-assessment workshop, writes what is in and out of the AIMS, and stays through auditor or customer review. That is the same implementation model as the ISMS, extended to AI systems.

Software-only GRC tools can store policies. They do not own the uncomfortable calls: this agent cannot take production actions without a human; this vendor model cannot see this data class. If you want a comparison against a close software competitor, read Packets vs Scrut. If you want operating-model language, use tool vs consultant vs hire.

Packets does not claim we certify your AI system. The auditor or the regulator is not us. Check security for Packets' own posture rather than assuming a certification we have not stated here.

A practical first 60 days

  • Inventory AI systems and third-party models, including shadow tools.
  • Decide AIMS scope. Exclude only with a written reason.
  • Run one impact assessment on the system that sits in enterprise deals.
  • Connect logging, access, and incident paths to the ISMS so the ai compliance solution is not a second wiki.

Then score remaining gaps with a free audit score and staff the work. Expert advisory is for teams that need a human in the reviews, not another PDF.

Frequently asked questions

Is an ai compliance solution the same as buying an LLM firewall?

No. Runtime filters can be a control. ISO 42001 and the EU AI Act ask about governance, impact, and role. A firewall without owners is not an ai compliance solution.

Can we do ISO 42001 without ISO 27001?

You can scope an AIMS alone. Enterprise reviewers will still ask how you protect the data the model sees. Most AI-native teams should not separate them.

Does Packets replace our counsel on the EU AI Act?

No. We implement management systems and evidence. Legal conclusions stay with qualified counsel.

What should we send a customer this quarter?

A current system inventory, a written AI policy that matches production, and a named owner. If you need help producing that without hiring a full-time GRC lead, contact Packets.

For industry context see AI companies.

Related

Stop losing months to a questionnaire.

Get your audit score in two minutes, or talk to us about the program. Either way you'll know where you stand before you spend anything.